Now, I admit that I’m not the best speller in the world (thank you God for spell checker!!). My grammar sometimes leave a bit to be desired, and I can, on occasion, use the wrong word in the wrong place. And I do have the bad habit of using too much punctuation.
I recently went to a website for a Spa, because I had a voucher to use there. Without that reason to carry on, the heading on the page would have put me off going there – here’s what was at the top of the opening page of the website:
<company name> 24HR SPA.NATURE-FRIENDLY
SPA WITH AN AROMATHERAPY CONCEPT. ~WITH
OUT AIRBORNE CHEMICALS.<company name> 24Hr
Spa is a one person spa any no calls or no shows
will automatically forfeit the paid services.After
Hours start at 8pm to 7am with $15.00 down
payment held with a credit to [V.I.P] your
appointment not valid with vouchers Thank You.
I have a number of issues with this – the first that it is almost totally incomprehensible until you have read it 3 or 4 times. And I’m still not sure what “a credit to [V.I.P.] your appointment not valid with vouchers” means, or even if that is how you are supposed to read that sentence.
So, once I got over the language and phrasing, I scrolled down the page to find how to book an appointment. Trying to ignore the garish background colors, I eventually found this way down on the page:
Please call to confirm your appointment . Please call xxx-xxx-xxxx and thank you.Also pampering service are available after hours 24/7 by appts.
Please select your desired services, date, and time in the required fields below. We’ll respond shortly to confirm your reservation. Please be advised that 24 hour services are by appointment ONLY. Reservations are held by credit card. Your card will not be billed until services are rendered.
So, I think that means I can book it online, they will respond back to me, but I have to call them anyway. Quite why the word rendered was written bigger than the other words is beyond me, as is why some of the words are in different colors (no, they are not hyper-links).
And before you ask – this is (I’m told) a respectable spa – the “services rendered” are legitimate treatments like reflexology, manicure and pedicure.
Let’s just hope they are better at the treatments they offer than they are at web design.